How banks can be sustainable, according to Catharina Belfrage Sahlstrand

They discuss the unique business model of Handelsbanken, the integration of sustainability into banking practices, and Catharina’s journey to her current role.

The conversation covers various sustainability initiatives, the challenges faced in the banking sector, and the evolving role of the CSO. Catharina shares insights on the importance of collaboration, the need for curiosity and diplomacy in leadership, and the emerging focus on biodiversity in sustainability efforts.

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Takeaways

• Sustainability is a core aspect of Handelsbanken's business model.
• Engaging with customers on sustainability is crucial for banks.
• The role of the CSO is evolving with increasing regulations.
• Biodiversity is becoming a significant focus for financial institutions.
• Sustainability efforts must be tailored to individual customer needs.
• The banking sector plays a vital role in the sustainability transition.
• Understanding the business is essential for effective sustainability leadership.